FAQ
Check-in / Check-out times

Check-in
Check-in at 3 pm
Early check-in available on request.

Check-out
Check-out at 11am
Late check-out available on request.

Reception 7/24
Our reception is open for you 7 days a week / 24 hours.

Breakfast

Breakfast prices
Children up to the age of 5: free of charge
Children ages 6 to 11: EUR 18
Children ages 12 and up and adults: EUR 35

Breakfast prices for external guests
Children up to the age of 5: free of charge
Children ages 6 to 11: EUR 24
Children ages 12 and up and adults: EUR 45

Breakfast times
Monday to Friday 7:00 am until 10:00 am
Saturday and Sunday 8:00 am until 11:00 am

Extra beds and baby cots

Children ages 0-5: free of charge
Children ages 6-11: EUR 80/night
Children ages 12 and up and adults: EUR 100/night

Pets

Pets are not allowed.

Parking and Charging

Public parking garage: EUR 25/day
Access via Ludwig-Beck-Straße
Parking level -3 with direct access to hotel elevator
Valet Parking: EUR 5

6 charging boxes Vattenfall InCharge, -3rd floor in the garage, 30 m opposite the lift entrance.
Power: up to 11 kW; mains connection: three-phase 16 A / 32 A, 400 V AC; type 2 socket, mode 3.

Alternative for Tesla - Supercharger car park
20 charging points V3 (250 kW - 480 Volt, 500 Ampere)
In the multi-storey car park at Gleisdreieck (distance 5 min)

Bicycle rental

Bicycle: EUR 20/day
E-Bike: EUR 25/day

Smoking

The Mandala Hotel is a non-smoking hotel.

Opening Hours FACIL | QIU | ONO Spa

Opening hours FACIL
Lunchtime: Monday to Friday from 12 noon
Evening: Monday to Friday from 7 pm
Saturday and Sunday closed

Opening hours QIU
Monday to Sunday from 12 to 12 midnight.

Business lunch from 19 EUR
Monday to Friday from 12 to 3 pm
Dinner
Monday to Sunday 6 to 10 pm

Opening hours ONO Spa and Fitness
Monday to Thursday from 4 to 9 pm
Friday and Saturday from 11 am to 8 pm
Sunday from 11 am to 6 pm
Massage & Cosmetic Treatments | By Appointment
Fitness area | Open 24 hours

Contact us

Factsheets ES, IT & FR
Reviews
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The FACIL restaurant surrounded by a bamboo garden
Light and warmth with a unique design can be found in front of our restaurant FACIL
Due to the planting of bamboo all around the 2-star restaurant FACIL, you are far from the hecticness of the capital
Perfection at its best in the restaurant FACIL
A unique experience awaits you on the elegant terrace of our 2-star restaurant FACIL
A cozy atmosphere in the evening with a charming play of light in the restaurant FACIL

2 Michelin Stars:

Restaurant FACIL – an oasis of culinary extravagance

The "ease of being" stands at the heart of the restaurant FACIL's philosophy. It is a philosophy that will quite literally melt on your tongue. At the 2-Michelin-Star restaurant FACIL at The Mandala Hotel in Berlin you will enjoy culinary masterpieces. Extraordinary combinations of spices and fresh ingredients create brand new aromas and sensations of flavour. It is here at Restaurant FACIL that classic dishes are interpreted anew. Enjoy unpretentious compositions of taste with an apparent air of plain-ness that are nevertheless comprised of an unexpected elegance.

Opening hours
Noon: Monday to Friday from 12 noon
Evening: Monday to Friday from 7 pm

Holidays / Closing times
20 May 2024 Whit Monday
20 July - 11 August 2024 - Summer Break
21 to 24 December 2024 Pre-Christmas period & Christmas Eve
01 January 2025 New Year's Day closed at noon
04 to 19 January 2025 - Winter break
21 April 2025 Easter Monday
09 June 2025 Whit Monday
19 July - 10 August 2025 - Summer break
20 to 24 December 2025 Pre-Christmas & Christmas Eve

Mackerel, acute dock, cucumber and macadamia nut

Award-winning cuisine

Enjoy culinary masterpieces

The quality and freshness of the ingredients, the creativity in the preparation as well as the taste and presentation of the dishes are decisive for this. Star chef Michael Kempf, Chef of the Year 2014, our head chef Joachim Gerner and the entire FACIL restaurant team will convince you with a top-class gourmet experience. Our dishes have a classical basis and skillfully integrate Asian and Mediterranean influences.

Forest, Jerusalem artichoke, quince, berries and herbs

Dinner on the rooftop terrace

Enjoy your dinner out in the open air

A true oasis of dining culture in the heart of Berlin at Potsdamer Platz. Up here on the 5th floor of THE MANDALA HOTEL you sit simply delightful on the terrace with chestnut trees and wonderful fountains. The FACIL is a light and airy rooftop garden restaurant where you almost feel like you are outdoors, even indoors, thanks to all-around glazing. The beautiful bamboo plants all around adds an Asian touch.

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